Balloons Direct Shipping Information
Free Standard Shipping
Online orders totaling $149.00 or more qualify for Free Ground Shipping*. Online orders totaling $148.99 or less will qualify for $9.50 Flat Rate Ground Shipping*. See map below for estimated transit times to your location using Ground or Home Delivery.
- Some products are excluded from free shipping including all custom print products. Other excluded items are noted in specific product descriptions. Free and Flat Rate Shipping apply only to stock orders shipped to the continental US.
Please note we are not responsible for replacing or refunding miss-delivered, lost, or stolen packages. Shipping carriers are responsible for delivering to the correct address. You are responsible for providing a safe location for them to leave a package if you will not be available at the time of delivery. We will assist with filing claims with the carrier in the event of a lost or missing package.
US Domestic Shipping
Curbside Pickup: Choose curbside pickup in checkout. You will receive an email when your order is ready for pickup. Please wait until you receive that email or call 703-971-9733 to confirm availability before coming to pick up your order. Call 703-971-9733 upon arrival and your order will be brought to your car!
FREE/Flat Rate Standard Shipping: delivery from as little as 1 day to 7 days to any continental US address.
FedEx Home Delivery (FHD): delivery 7 days a week to home addresses. Consult map below for transit times. NOTE: some remote areas may not qualify for weekend deliveries.
FedEx Ground (FXG): delivery Monday through Friday to business addresses. Consult map below for transit times.
FedEx 2 Day Air: delivery on 2nd business day (Saturday & Sunday NOT included)
FedEx 2 Day Air AM: morning delivery on 2nd business day (Saturday & Sunday NOT included)
FedEx Standard Overnight: delivery on next business day (Saturday & Sunday NOT included)
FedEx Priority Overnight: morning delivery on next business day (Saturday & Sunday NOT included)
This map represents FedEx Home Delivery and Commercial Ground Transit Times. The day an order ships does not count as a transit day.
International Shipping
FedEx Canada Shipping
In most cases Canada customers will save money overall by choosing International Economy or Priority rather than Ground services because our special rates include customs clearance charges in stated Economy and Priority shipping charges. Clearance charges will be collected from recipient on International Ground.
International Ground: 2 to 3 business day delivery to Eastern provinces; 5-6 business day delivery to Western provinces. Customs clearance charges are NOT included in stated delivery charges. Customs clearance charges, applicable duties and taxes will be collected from the customer.
FedEx International Economy: deliveries typically 2 to 3 business days. Customs clearance charges are included in stated delivery charges. Applicable duties or taxes, however, may be collected from the customer.
FedEx International Priority: deliveries in as fast as 1 business day. Customs clearance charges are included in stated delivery charges. Applicable duties or taxes, however, may be collected from the customer.
FedEx International Shipping – Other than Canada
FedEx International Economy: typically delivers in 2 to 5 business days. Customs clearance charges are included in stated delivery charges. Applicable duties or taxes, however, may be collected from the customer.
FedEx International Priority: typically delivers in 1 to 3 business days. Customs clearance charges are included in stated delivery charges. Applicable duties or taxes, however, may be collected from the customer.
